SOLAR MONITORING AND WIFI FIXES SA
Your solar app stopped showing anything?
It’s one of the most common problems we see. A new modem, an NBN changeover or a changed WiFi password, and the inverter quietly drops offline. The panels keep working, but you can’t see what they’re doing, and a fault can go unnoticed for months.
We reconnect your inverter and battery to the internet, check they’re reporting correctly, and make sure you can see your system in the app.
Common causes
- New modem or router
- NBN or internet provider change
- WiFi name or password changed
- WiFi signal too weak where the inverter is
- Inverter or communications card fault
WHY IT MATTERS IN SA
South Australia's export rules need your system online
South Australia requires new and upgraded solar systems to have a Relevant Agent who can limit the system’s exports if the grid needs it, and that depends on a working internet connection.
Systems on a flexible export limit also need to stay connected. If the connection drops, the system can fall back to a lower fixed export limit, so you earn less from your solar.
WHAT WE DO
Reconnect, check and fix the signal
- Reconnect. We join the inverter and battery to your current WiFi.
- Fix the signal. Where the WiFi is too weak at the inverter, we explain the options for fixing the signal.
- Check the data. We confirm your system reports to the monitoring platform and set up the app on your phone.
- Look for faults. We review the inverter’s fault log for anything missed while it was offline.
If the fault log shows a problem, we’ll recommend a health check or a repair.
WHY YORKE SOLAR
We work with most inverter and battery brands
Family-owned and South Australian since 2018, based in Maitland and working across Adelaide and regional South Australia. Our own licensed electricians do the work; we don’t subcontract. Rated 5 out of 5 from more than 100 reviews.
We reconnect systems from any installer. A maintenance plan includes a yearly check that your monitoring is still online.
COMMON QUESTIONS
Monitoring questions
Usually the inverter has lost its WiFi connection after a new modem, an NBN change or a changed password. The panels normally keep working.
Usually yes, but you can’t see faults or output while it’s offline. We reconnect it and check the fault log.
Under South Australia’s current rules, a system needs a working connection to export to the grid. If it drops off, exports are limited.
Many inverters can be reconnected through the manufacturer’s app. If that doesn’t work, or the signal is weak, we can do it for you.
Call 08 7111 0780, Monday to Friday, 8am to 5.30pm, or request a quote online.